Horrible, bogus scam company
Want to add to ALL the negative reviews that this company is a total scam. You’d be better off taking your clothes to Goodwill and using a tax deduction. They obviously steal items and bogusly discard other items. One item I sent was a new designer item with tags, $150. They said it was getting recycled because they had somehow determined this very feminine item was menswear!! Two items completely disappeared!!! This company should be out of business.
Reply from ThredUp
Hi E.Faria,
We appreciate your time trying our platform and we are sorry to hear it did not go as expected. We always recommend considering a premium kit if you think you might want any items back that are not accepted, as there is no guarantee until they are evaluated at our facility.
We thank you again for your feedback and we requested more information to further review your kit. Thank you!