No Order received, no Communication.
I placed an order on the 8th of August. The confirmation email stated a delivery timeframe of 4–6 days.
Shortly after, I saw that 2 of the monitors were out of stock and expected to be received from their supplier on the 16th.
When the 16th came, the delivery date was silently pushed back to the 26th (no email, just updated on their website).
I reached out on the 27th to ask if they were in stock and when they would be shipped. No reply.
I followed up again on the 1st of September. Still no reply.
By the 8th, with no communication, I emailed again stating that I would contact my bank for a chargeback if I did not hear back.
Yesterday, I noticed a refund had been issued directly to my account, without any explanation, apology, or even basic acknowledgment from them.
After waiting 6 weeks with zero communication, this is completely unacceptable.