I have a double Respa Gel mattress
I have a double Respa Gel mattress. I thought giving it more time would help but no. It’s far too firm. The worst mattress I’ve ever slept on. I am a side sleeper and wake up in agony! The sides of my legs are so sore. An inspection will prove nothing. I am the one sleeping on it and it’s atrocious! I hate it.
Reply from Respa Beds
Hi Ellen,
We’re very sorry to hear that your Respa Gel mattress hasn’t been comfortable for you, and that it’s impacting your sleep. We completely understand how difficult this must be, particularly as a side sleeper who may need more pressure relief than a firmer model can provide.
The next step is to arrange an independent inspection through your retailer. This process helps us assess the mattress properly and ensures that any potential issues can be addressed fairly and transparently.
If you have any questions about how to start this process, our Customer Care team would be happy to guide you, please email info@respabeds.ie
We truly value your feedback, as it helps us improve both our products and how we guide customers to the right comfort level via our retail partners.