The bag is so cheaply made the zipper…
The bag is so cheaply made the zipper doesn’t even match the other side to zipper correctly
I emailed requesting a refund since I bought 2 and they said someone would reach out to me and I never received a response
September 5, 2025
Reply from Jennibag
Hi Vanessa,
We’re really sorry to hear about the issues with your bag and the lack of follow-up—that must be frustrating. 😔
Please check your spam or junk folder for any missed messages, and reach out to us with your order details so we can assist you immediately and resolve this. Your satisfaction is our top priority.