Taken our money but we can not access the policy and they won't helping fixing the problem
If we could give 0 stars we would. We bought health insurance through Irish life health for our son who is attending university in Ireland. After we paid for the policy he could not access the policy on his account, it says he doesn't have a health insurance policy. We have called the company 9 times, we have used the web chat twice and they claim the policy doesn't exist. Customer service has supposedly emailed IT 3 times. He is now in Ireland and can't access his health policy which means he cannot access a doctor or prescriptions. Basically this company has taken our money and is doing nothing to fix their mistake. Don't use this company if you have any other option
September 1, 2025
Unprompted review