Thevenet Cram

United Kingdom

Reviews

Review of Debt Recovery Plus


Rated 1 out of 5 stars

First correspondence with this firm was one saying I'd ignored previous letters.

I knew I had forgotten to pay on line parking for Stansted Airport.
Could not find how to pay a late fee.
Must admit I then forgot about it.

But then had letter saying I owed £170 quid,it threatened court action and said that I had been ignoring previous letters
But
I HAD NOT HAD ANY CORRESPONDENCE AT ALL !

This was the first letter..

That's what gets my goat.


Yes , I did forget to pay on the day, but the website gives no option to pay late.

So I was expecting some correspondence.
But NOT this one suggesting I've ignored letters .

Didn't flipping get any !!!!









August 30, 2025
Unprompted review

Reply from Debt Recovery Plus

Hi,
I am sorry to hear of your experience. If you give the contact centre a call, one of our team would be more than happy to assist.

0208 234 6775

Thanks
DRP