I love this company. The furniture is of a great quality. I have purchased side tables for my bed, antique mirror & oatmeal sofa and I am very happy with all of my purchases. Also the delivery is always very quick. Highly reccomend to buy from Daals.
What a wonderful company. Sam, Charlotte and all of the solicitors were very helpful, thorough and professional every step of the way. For a first time buyer the whole buying process can be very daunting and hard to understand so I was very grateful for all the help and support I have received from Simply Conveyancing. Their portal is easy to navigate and it gives you all the live updates as your purchase progresses. I would highly recommend and have already done so. Thank you.
Bed arrived with missing part. Tried multiple times to get hold off anyone at Dusk. Used their own portal to contact them, even on facebook to no avail. The customer service is absolute shambles. Received many small goods with no problem but the furniture is proving troublesome. I am still awaiting another ottoman bed, mattress and coffee table but would like to cancel before despatch as don't trust them anymore. The website does not offer any option to cancel.
August 25, 2025
Reply from DUSK.com
Hello,
We are truly sorry to hear about the quality issues you have experienced and completely understand the inconvenience this must cause. This is certainly not the experience we aim to provide.
I can see a member of our team has since been in touch, and are doing everything possible to provide a resolution.
Your continued patience and understanding is greatly appreciated.
Please rest assured, we take your feedback seriously, and will raise this issue with the relevant team for further investigation.