Stacey Carol Roth

United States

Reviews

Review of Ooma


Rated 1 out of 5 stars

less than zero stars, awful experience

I had to call on 4 different occasions to cancel my service. Then 2 months after I canceled, they started taking my money by ACH. I had 2 different (and very rude) customer service reps tell me I consented to keep the service in exchange for 2 free months. Even though my number had been ported out months prior!!
Good thing I had email proof of cancellation to show my bank, and they gave me my money back. Terrible, awful experience!!

September 3, 2025
Unprompted review