Can’t that Matt and Ruth enough from…
Can’t that Matt and Ruth enough from furniture world Truro.
I placed and order for a LHF sofa from the first inquiry on the website i spoke from Matt from start to finish . I can’t praise him enough his communication skills are 10/10 .
Received my sofa exactly what I wanted only to find I placed the order for the wrong corner sofa I needed RHF . Matt spoke with Ruth in head office who has authorized a replacement (correct ) sofa to be ordered not many companies would do this . They totally go above and beyond . Thanks again to you , your hard work doesn’t go unnoticed 🥰 Danielle
Reply from FurnitureWorld
Thank you so much, Danielle, for sharing your experience. We’re delighted to hear that Matt guided you so well from your first enquiry through to delivery, and that Ruth was able to help resolve the issue quickly and smoothly. We’re proud to have a team who go above and beyond to ensure our customers are happy, and it’s wonderful to know their efforts didn’t go unnoticed.
We hope you enjoy your new sofa, and we truly appreciate your kind words. 💙