⚠️ DO NOT BOOK WITH YESESCAPADE ⚠️
⚠️ DO NOT BOOK WITH YESESCAPADE ⚠️
This “travel agency” is dishonest and refuses to take responsibility when things go wrong. I had to leave Finest Playa Mujeres after just ONE night because of how awful and unsafe it was:
I got sick from the food 🤢
Unsanitary and dirty conditions throughout the hotel
Broken amenities that were never fixed
NO lifeguard on duty at a family resort!
I signed paperwork at checkout explaining why I was leaving and even emailed YesEscapade directly during my stay (and I still have proof of those emails). Yet they lied and told my bank I never contacted them, which caused my chargeback to be denied.
YesEscapade kept my money for nights I never stayed, ignored my legitimate complaint, and tried to cover it up by saying I never reached out. That is NOT how a trustworthy travel company operates.
What should have been a dream vacation turned into a nightmare.
Please, save yourself the money, stress, and risk — do not book anything through YesEscapade.