My led lights went out in the support…
My led lights went out in the support ribs.
Midtown replaced the solar panel (which wasn’t the issue) and then shipped out a replacement battery pack/controller as the next remedy. Response times and communication were immediate.
Great customer support!!
Follow up: 9/15/2925
The replacement battery pack/controller that was supposedly shipped out (not once, but twice) was never shipped out. So, here we are over 2 weeks later and after multiple email promises that both were shipped via FedEx…nothing has left their facility.
Shame on me for reviewing so quickly!!
I emailed for a Manager to get involved today. We’ll see what happens.
August 31, 2025
Unprompted review