Robyn

This review is for the Charlotte Tilbury counter and nowhere else in Arnotts. I can't find an option to just review Charlotte Tilbury. I attended the CT x Wink with Mink Masterclass on the 28th August. The master-class was good and the set up of the room was great. There was only 7 of us at it, I'm sure that was down to the price of it costing 75 euro. Altho, redeemable. After long deliberation I decided to go with purchasing the UV primer. The woman who did the master-class told me it was 49 for the small bottle but they had the bigger bottle on offer for 60. I chose to go with the bigger bottle. I double checked with her again before going to the till and she said yep 60. 56 was redeemable off CT. I expected to be paying 4 euro extra along with my ticket. The woman at the counter said it was 23 more. I said that girl said it was 60 and she said no it's 79, and I said but she told me twice. The girl just repeated no its 79. I asked the girl who did the master-class again did u not say this was 60 and she said oh sorry I made a mistake its 79. So I asked if I could just get the 49 eur bottle (and nothing else) and they said thought about it then they said no it has to go past 56. I chose to just go with the 23 extra on top of the ticket price as I had already spent ages trying to choose what to buy and that took ages as no products have any price on them, therefore, each time I was interested in something I had to find a worker and ask them for the price. Of course they were busy with other people asking the same. It would be better for both staff and customers if the prices were there for everyone to see. I was disappointed as I like the CT brand but felt if I had 56 eur to redeemable I should be allowed to spend just 49 of it and to lose the other 7 as it is my own money.