Buyer beware!!!
Buyer beware!!!! I ordered 4 shocks, and only received 3. The shock obviously fell out the package enroute due to the half assed way they package them. I contacted them they told me I would have to wait for an insurance claim with USPS. 10 days later and several emails later they finally refunded me. Now hopefully I can find the identical shock somewhere else. I tried to give them a Second chance and reorder the 4 shock from them but only got crickets from their customer service. Company is small time! Pay the extra money and order your parts from a reputable company, so your truck won’t be down longer than it’s needed.
Reply from buyparts.online
No. We have a third party insurance company and you were refunded as you were told you would be once the claim was processed. You had been permanently banned after the aggressive and unnecessary behavior and language harassing our support people, which is why we cancelled your orders and most likely the reason you're on here lying and complaining. We'll continue to serve our tens of thousands of amazing customers. We're happy you'll be purchasing elsewhere. Have a nice day.