Stephen Doonan

Ireland

Reviews

Review of Toby Collection

Rated 5 out of 5 stars

Absolutely incredible service

Absolutely incredible service! The quality, presentation and packaging is an experience that makes you as a customer feel incredibly appreciated. There's no comparison for the quality of product and value for money on the market.

August 28, 2025

Reply from Toby Collection

Thank you so much for your kind words Stephen! We’re delighted to hear that you enjoyed not only the product but also the presentation and packaging. It means a lot to us that you feel appreciated as a customer—that’s exactly the experience we aim to create. We’re so grateful for your support and can’t wait to serve you again!

Review of GROUPSUMI

Rated 1 out of 5 stars

Incredibily unhappy with the service

Incredibily unhappy with the service. The delivery was first delayed by 2 weeks and once it did get delivered the internal tank had been considerablly damaged in transit. I have tried numerous times to contact them using different means only ever recieving one response after a week of trying - where I was asked if I could still just use the damaged product which had bent and damaged pipes. After requesting a replacement I have not been able to get a response in a week now.

August 11, 2025
Unprompted review