Vashti Colón

United States

Reviews

Review of Eyeglasses.com


Rated 1 out of 5 stars

Overcharged me, won't give money back

Response to reply: you forgot to mention that a discount was applied at checkout and the total was $295.20. You then somehow cancelled the discount several days later and charged me the difference without notification or my permission. That is credit card fraud - I would know, I'm a freaking fraud investigator. I'm already disputing the charges with my HSA acct. Administrator. Should that fail I will escalate and this will end up with a federal complaint and criminal charges.

Original review:
They charged me one price at checkout, then charged me two more transactions 4 days later. I reached out for a refund of the unauthorized transactions and they refused. This is theft. Do yourself a favor and stay as far away from them as you can. A local retailer will be almost as expensive without the fraud.

August 21, 2025
Unprompted review

Reply from Eyeglasses.com

Vashti, the order total was $369, composed of $153 frame, $118 lens, and $98 for Transitions. We charged $295 and $74, which equals $369.