Submitted a price valuation for an…
Submitted a price valuation for an Off-White Bag with an RRP of over £900 and received an offer of £35.
How can a company operate on willingness to severely underpay a customer of their service?
Reply from Label Source
Hi,
Thank you for your feedback. We understand that receiving a lower offer than expected can be frustrating. Our offers are always based on current resale market data — while some items and models hold strong resale value (allowing us to offer more), others attract a smaller pool of buyers, which makes them slower and riskier to resell. In those cases, we do have to be more conservative with pricing.
It’s important to note that no seller is ever obliged to accept our offers. You’re always free to decline, and we only proceed if you’re happy with the price.
We remain committed to providing a transparent, safe, and convenient service, and we appreciate you taking the time to share your experience.