Do not store you things at Storage King
I have stored my stuff at the Storage King on Johnston Parkway for the past four years. Because the fees have been rising astronomically, I decided to clear out my storage. While I was clearing my storage, I saw mold growing on my furniture and books. I have chronic sinusitis, nonallergic rhinitis, and asthmatic tendencies. I would have finished cleaning my storage, but I cannot take mold-infested stuff inside my car because of breathing difficulties. Throughout the years, I spent between $6,000-$8,000 on storage fees, and the things I wanted to preserve, like my brown leather couch and solid wood table, are no longer salvageable. Numerous times, I contacted the corporate office and local site, and they have been nonresponsive.
I had my things in a climate-controlled storage unit. Evidently, there had to be water leakage, and a time when the air conditioner was turned off. My wine case had melted candle residue on it. Storage King has a problem with retaining people. They want to charge me fees while I clean out the storage, and they tell me I have to pay someone to get my damaged stuff out of the storage. I would have been done clearing out the storage if they had responded to my concern earlier this month without delay and paid attention to the temperatures of their storage units. As I clean out the storage, I am determining how much damage has been done to my things. This organization owes me money because of its employees' incompetence and the damage to my stuff. The stuff that was destroyed is irreplaceable. I need my money back for the emotional trauma this incident has caused me.