John

I used less than 1 hour on a 100 hour Udemy course. I submitted a request to Udemy after 1 day for a refund to the original payment method (PayPal). A refund was not given only a credit which is useless on a platform that does not work. Udemy is unusable and verrrrry slow, videos take forever to load. I tried multiple different browsers and a couple of different devices with the same issues.My Internet speed was fine on speed tests at 250 meg down and 50 up. I tried submitting another ticket for refund back to my PayPal account but got rejected by Udemy. I then raised a dispute with Paypal. Paypal did not even tak any notice of the refund policy just said the product was supplied.So there is no option of getting my money back. Ive closed my Udemy account they can keep the credit, Ive also closed my PayPal account. Lets vote by not using companies that dont provide a good enough sevice.