Liilian Reeves

United States

Reviews

Review of ZenBusiness


Rated 1 out of 5 stars

Do you listen or read

Dear ZenBusiness

I’m the account manager for one of your previous clients however they have called and I have told them that we have a new company that we use for receiving documents. I have actually emailed you and you have continued to ignore our messages. I sent you an email with the company‘s name on it and you are still using your information to send mail. You can forward all our mail. So again, please check your emails for the registered agent when you called. We have told you that and the people from the 800 number is saying the same thing companies are saying they have a new registered agent and your company is not listening. If I tell you that is a new registered agent and I send you the address you can forward everything to them and what I don’t like about the company they do upsell you from Go Daddy to all that and then when you go on Go Daddy, the prices are much cheaper. The accounting is much cheaper. I know they get something out of it. However, I’m not paying all of this money for me to do the work you want me to do the work and I’m paying you quadruple the amount that I will pay on my own thank you and I appreciate it.

September 22, 2025
Unprompted review

Reply from ZenBusiness

We would like to speak with you in regards to your experience with us but can not locate your account in our system. Please have the authorized contact give us a call at 844-493-6249 so we can further assist you.

Review of Aspen Dental


Rated 1 out of 5 stars

No such thing as an emergency

No such thing as an emergency

Dear Aspen Dental – Denton, Texas,

I am writing to formally express my concerns regarding my recent experience at your office. This is the honest truth, and I share it with the expectation of being treated with dignity and transparency.

I transferred my care to your office to be closer to home. Prior to my visit, I had a deep cleaning, scaling, and laser treatment performed at another dental practice. I informed your staff of this and provided the name of the previous provider, expecting that my records would be requested to ensure continuity of care. However, no effort was made to obtain those records, despite my clear communication.

When I arrived, I was told I needed another deep cleaning before any further work could be done. I explained that I had just completed that treatment two months prior. The receptionist then informed me that the dentist would not proceed with any treatment—including extractions—unless I agreed to another deep cleaning. This was not only medically unnecessary but felt like an attempt to upsell services that my insurance would not cover.

I am deeply concerned that profit appears to be prioritized over patient care. I was not offered antibiotics or alternative treatment options, and my request for extractions was dismissed without consideration of my recent dental history. This approach contradicts the ethical principle of “do no harm.”

I have submitted a formal complaint to the appropriate regulatory authorities, including the Texas State Board of Dental Examiners, and I am requesting a full review of my case. I believe patients deserve care that is medically sound, ethically grounded, and free from unnecessary financial pressure.

I respectfully request that Aspen Dental review its intake and treatment protocols, especially regarding record transfers and patient communication. Dentists should not refuse treatment based on assumptions or upselling strategies, particularly when patients are in pain or seeking urgent care.

Sincerely,

September 2, 2025
Unprompted review

Review of Klarna


Rated 1 out of 5 stars

They lie about everything

They lie about everything
Then this is what FTC says

FTC's Focus on BNPL and Klarna
Data Collection:
The FTC has been collecting data from major BNPL providers, including Klarna, to understand the potential risks and deceptive practices associated with these products.
Misleading Claims:
The FTC's actions aim to prevent BNPL firms from making misleading claims about their products and services, ensuring consumers are not misled about the terms and potential costs of "buy now, pay later" loans.
Fake Review Rules:
Klarna, like other companies, must comply with the FTC's rules on endorsements and testimonials, which prohibit the use of fake reviews or any form of deception to manipulate consumer feedback.
Other Regulatory Bodies and Klarna
FCA Regulation:
Klarna is authorized and regulated in the UK by the Financial Conduct Authority (FCA) for its consumer credit and payment services.
Swedish Financial Supervisory Authority:
Klarna has also faced enforcement actions from its Swedish regulator for anti-money laundering (AML) failures, indicating that different regulatory bodies oversee Klarna's various operations.
FTC Jurisdiction Limitations:
The FTC's jurisdiction within the financial industry is not absolute, as some entities, such as banks, are regulated by different federal and state bank regulators.
What This Means for Klarna's Users
Consumer Protection:
The FTC's involvement aims to protect consumers from potential harm and deception related to Klarna's BNPL services.
Transparency:
Consumers should expect more transparency from Klarna regarding its products, terms, and potential pitfalls.
Reporting Concerns:
If you believe you have been a victim of fraud or a misleading practice, you should report it to Klarna and your relevant consumer protection agencies.
WebBank of Utah
215 South State Street, Suite 1000
Salt Lake City, UT 84111

August 24, 2025
Unprompted review

Reply from Klarna

Hi, we're saddened to hear that your experience fell short of expectations and we'd still like to help look further into this to make things right. Please chat with us at app.klarna.com/login or visit our website at https://www.klarna.com/us/customer-service/ to view other methods to reach our team.

Review of Klarna


Rated 1 out of 5 stars

Let me tell you the truth about this…

Let me tell you the truth about this company—and these are the facts. No lies, no exaggeration.

When you sign up, they give you a quote. But once they find out what the product is, they raise the initial payment. If you receive the wrong item or a damaged product, here’s what they do: they tell you to keep it and still pay around 60% of the total balance. That’s their idea of a “resolution.” This company does not play fair.

They do not follow the Truth in Lending Act. They lie to the banks. What they tell you on the phone and in chat is completely different from what they report to Visa, Mastercard, and Chase. They told my bank I bought “custom goat clothing”—I never ordered anything like that. I didn’t need goat-made clothing. It’s all lies.

They’ll say one thing on chat, another on the phone, and then send an email saying you didn’t actually purchase anything. No invoice. No accountability. They’re swindling people. I don’t know if it’s embezzlement, money laundering, or something else—but it’s illegal and it’s dirty.

They act like the rules don’t apply to them. They give customers bad products, refuse to investigate, and keep your money. They won’t send emails. They won’t respond. They lie and lie and lie. And because they’re overseas, they think they can get away with it.

This company is hostile, manipulative, and crooked—like the angel that got thrown out of heaven. If you value your money and your sanity, do not do business with them. They are a compulsive lie wrapped in fake kindness. And it won’t be long before they get caught.

And when they give you your refund, they put it on their system and you cannot withdraw it. You have to use it towards their vendors so they take it out of your account as cash out of your bank account. Then they turn around and put it on their account and where they say oh this can be Withdrawn

July 29, 2025
Unprompted review

Reply from Klarna

Hi Lillian, Klarna is only a payment services company, not the seller or sender of goods. This means that Klarna facilitates the payment process but does not handle the physical goods, their quality, or their delivery. We believe that you should not pay for items you have not received. If a store is unresponsive to you, we has measures in place to support you further. More information on Klarna's buyer protection can be found at https://www.klarna.com/us/buyer-protection/. If there is an issue with an order, we encourage you to reach out to our customer service chat. We also want to highlight that you can submit a complaint about your experience. This will also allow our specialist complaints department to analyze your case. You can read all about how to do this, plus what comes next here: https://www.klarna.com/us/customer-service/how-can-i-make-a-formal-complaint-to-klarna/.