The sales team needs a complete…
The sales team needs a complete overhaul. For a simple problem, you end up speaking to 5 different sales people who all tell you something different. You spend more time chasing them even though they say they'll get back to you, which they don't. Avoid like the plague!!!!
Reply from Williams Medical
Thank you for bringing this to our attention - we really appreciate your feedback and are sorry to hear that your experience was not up to the standard we aim to deliver. We take all feedback seriously and have requested some further information to enable us to investigate this further. Could you provide your order number please?
Please provide this at your earliest convenience - you can also contact our customer care team on 01685 846666 or email CustomerCAre@wms.co.uk in the meantime.
Apologies once again, we look forward to rectifying your recent experience.
Regards
Paula
Customer Care Representative