Goods came and were a different colour…
Goods came and were a different colour and material than pictured. Offered a replacement item and no refund contrary to UK law.
August 19, 2025
Unprompted review
Reply from Alden & Ash
Hello jpogue, we’re sorry to hear about the colour/material mismatch, that’s not the experience we promise. Please email info@aldenandash.com with your order number and a quick photo so we can arrange a resolution; our team will respond within 24 hours. We appreciate you flagging this.