Renata Santana da Paz

Buying online on the Boots website or app is always a problem; everything is very slow or sometimes the page doesn't even open. I made a purchase at Boots, as I always do online, and unfortunately, the address was incorrect for my old address. I entered the order online and there's no option to cancel it. I called Boots customer service, and they can't cancel it either. How is this possible? You make a purchase and can't cancel it. The Post Office has terrible customer service and couldn't help me either, and now my order is going to an address I no longer have access to.