failure after failure
sent black and white copies after me paying for and checking the proof. was promised a swift reprint with in a week and 2 weeks later i’m still waiting. you would be better off using kindle direct publishing . they will put your book on amazon and then just order a copy or copies . much cheaper option and far faster . avoid this company
Reply from BookPrintingUK
Good afternoon Andy,
We would like to offer our utmost and sincerest apologies for the experience you’ve had. This is absolutely not the level of service we aim to provide, and we’re truly sorry for the delays and the issues with your order.
Please be assured that we are currently reviewing all internal processes to understand exactly what went wrong and to prevent anything like this from happening again.
As a gesture of apology, we have already sent out the correct proof copy to you so it reaches you. In addition, we are reprinting your order and have issued a full refund.
We’re deeply sorry for the inconvenience this has caused. Thank you for bringing this to our attention — your feedback helps us improve.
All the very best,
Laura
BPUK Manager
