BookPrintingUK Reviews 5,322

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the expertise and support provided throughout the entire process. People appreciate the high quality of both the finished product and the individual components, such as covers and pages. Consumers find the staff to be attentive, helpful, and quick to respond to inquiries, ensuring a smooth and pleasant experience. The ease of use of the website is frequently mentioned, along with the straightforward process for uploading files and submitting orders. Reviewers also value the reasonable pricing and the efficiency of the delivery service. Many customers express their satisfaction with the final printed version of their books, noting the professional finish and the excellent reproduction of colors and images.

Based on these reviews

Rated 5 out of 5 stars
Verified

Great experience from start to finish!! Amazing customer service, books were sent first for proofing, needed to amend a few things that I hadn’t picked up originally, returned with amendments and boo... See more

Rated 5 out of 5 stars

I found the website so user friendly and had several quotes with different criteria to compare. If I had any questions I could always get hold of someone quickly for excellent and friendly advice. The... See more

Rated 5 out of 5 stars

I have printed about 30 books with this company, which says everything about what I think of its service. It is efficient, and the final product is always professionally presented. I order hardbacks... See more

Rated 5 out of 5 stars
Verified

The staff dealt with my book very efficiently. It was very easy to correct a small problem with the cover and I was sent a second, revised proof at minimal extra cost. The finished book is nicely pri... See more

Rated 5 out of 5 stars

Received proofs etc on time as promised and looking good. I made a mistake and sent the wrong text pdf , quickly rectified . I also made two additions to the original which were soon adjusted. Clear a... See more

Rated 5 out of 5 stars

I had written my own craft book and wanted to publish it in the best way - so that it was good quality, colourful and easy to read. Book Printing UK were really helpful, they had all the options I nee... See more

Rated 5 out of 5 stars

Beth and Natalie at BookPrinting UK handled my third book expeditiously and efficiently. Friendly, helpful and professional service. I am now preparing three further books and will ask BPUK to print t... See more

Rated 5 out of 5 stars

Sent a book written by my dad about his young life which took him 5 years to write and these guys did an amazing job! My dad didn’t know I was getting his work printed into an actual book and he was... See more

Rated 5 out of 5 stars

BookPrintingUk provide a very efficient and helpful service. I've had two books printed by them for family and friends and even though it was a small number of copies, they gave me great care and att... See more

Rated 5 out of 5 stars

The team at Book Printing UK were very approchable and extremely helpful in guiding me through the self-publishing process. I found the website enquiry form clear and easy to use, and I really valued... See more

Rated 5 out of 5 stars

First time I've used bpuk and will use them again. They answered my emails promptly. I supplied my book ( 275 pages + c.300 illustrations) as four pdfs as I can't combine them into one. The book... See more

Rated 5 out of 5 stars

I took a chance on Book Printing UK after deciding to make a book for my business. Google provided plenty of services, but the reviews were glowing & consistent here. I had a flawless & quick b... See more

Rated 5 out of 5 stars

The quality of the print work was terrific. The people I dealt with were incredibly friendly and helpful (I must single out Rosie Whitelock for special mention, but others such as Suki Nickerson also... See more

Rated 5 out of 5 stars
Verified

I was a bit worried when I learned that the original printing business I had been dealing with had been bought by another company. I shouldn't have worried. Their levels of service, communications and... See more

Rated 4 out of 5 stars
Verified

it was great that you already had the file from Inky, it took a bit longer than I was expecting form previous experience. Seemed good quality and well bound - not handed them out to be used yet so tha... See more

Rated 5 out of 5 stars

Brilliant company. So helpful and so efficient. They explain your needs and respond so quickly. I’m not too technical but they sorted my concerns. Very patient with me. Price is reasonable with great... See more

Rated 5 out of 5 stars
Verified

Great ordering. Quick efficient pricing on website. We had a full hardback book printed and it was superb. 150 copies all perfect!

Rated 5 out of 5 stars

This company made my dream come true, I'm now an author. Highly recommended if you want to take the first step, turning your written story into a physical book. Excellent customer service throughou... See more

Rated 4 out of 5 stars
Verified

Overall the experience was good. The quality of the children's story books came out really nice. Had some concerns with the price for the number of pages, did email about this, got some extra copies i... See more

Rated 5 out of 5 stars

I have had three books printed before by them, and the service and quality is absolutely first class. Nothing is too much trouble for the helpful staff. All of my tweaks were expertly handled, and... See more

Rated 5 out of 5 stars

Welcoming staff, that helped me through the process and kept in touch to ensure that I got the end product I had required. Really pleased with the final printed version. Very pleasant experience an... See more

Rated 5 out of 5 stars

I have used BookPrinting UK several times and have always been delighted with both the service and the finished product. Both Beth and Natalie are incredibly attentive and always keep me fully inform... See more

Rated 5 out of 5 stars
Verified

I was a bit concerned at first because I had started out with a very good small company who I had dealt with before, that was then taken over by BookPrintingUK in the middle of organising the printing... See more

Rated 5 out of 5 stars

A great company to work with. They are committed to getting everything just right, and I've now had 7 books printed by them. Absolutely no hesitation in recommending others to use this company.

Rated 5 out of 5 stars
Verified

Excellent service with clear communications. Printing of book is to a very high standards with fine colouring and photo clarity. The process for submitting and paying for the book was prompt and strai... See more

Rated 5 out of 5 stars
Verified

This is the second time I have used BookPrintingUK to print a novel. I was pleased with the outcome of the first book so decided to return for the sequel. As this second effort had taken four years t... See more

Rated 5 out of 5 stars

BPUK have produced many books for me over recent years and I have never had cause to complain - the editorial, production and business teams have all performed outstandingly and the end product has al... See more

Rated 5 out of 5 stars

I am truly pleased with the output and I am so grateful for the support I got from Beth and the team. The customer service is amazing, Beth responded promptly to my messages and patiently worked with... See more

Rated 4 out of 5 stars
Verified

The process was very easy and straightforward. Suki was very polite and helpful, any questions or concerns I had was answered swiftly. Overall, I’m happy with the books, but I was a bit disappointed w... See more

Rated 5 out of 5 stars

The result is fantastic and the pictures seem to be even better than the originals sent. I cannot fault the service or the quality of printing, which exceeded expectations. Very good value for money.

Rated 5 out of 5 stars
Verified

The first time I have ever written anything I could call a book. BookPrintingUK were very helpful all through the printing process and I was extremely pleased with the outcome. Highly recommended.

Rated 5 out of 5 stars

Re-ordered another run of books from earlier in the year - process was simple, and turnaround time was incredible, many thanks!

Rated 5 out of 5 stars

My daughter thought it was a good idea to buy me a Christmas present entitled "My Life in a Book" which involved me having to recall my life from birth to the here and present! Sadly she mistakenly c... See more

Rated 5 out of 5 stars

Everything about this company is first class. Friendly and accommodating initial response, efficient and professional advise and a "can do" attitude from everyone I dealt with in the production of my... See more

Rated 5 out of 5 stars
Verified

Well produced. Great quality books. Staff helpful in getting the order to me when I was under pressure to meet event deadlines.

Rated 5 out of 5 stars

Excellent. Lots is support and regular communication. Printed my children’s book perfectly at half the cost of my local print shop

Rated 5 out of 5 stars

I’ve used BPUK on numerous occasions. They have always printed to the highest standard. Highly recommended.

Rated 5 out of 5 stars
Verified

Suki and Laura were brilliant. Kept me updated on the progress of my pocket book and delivered what I wanted. I'll be using them again soon for sure. Thanks.

Rated 5 out of 5 stars

Every year, our annual book printing order experience with this company becomes rarer and rarer in this increasingly robotic world - tip-top service, tip-top product and competent, ever-friendly, alwa... See more

Rated 5 out of 5 stars

From start to finish this company provided expertise and support. My first time writing a short story but so happy with the assistance and finishing touches. Would definitely recommend.... Goi... See more

Rated 5 out of 5 stars
Verified

Fantastic customer service and excellent quality books!!! I cannot recommend BookPrintingUK enough. Straight away Beth and Natalie welcomed me, and made my experience one to remember. Nothing wa... See more

Rated 5 out of 5 stars

I've just printed my fourth book with BookPrintingUK. The quality of the covers and pages is excellent and often commented upon by bookshop owners. The Books Council of Wales has been happy with the... See more

Rated 5 out of 5 stars
Verified

Beth was extremely helpful and guided me through the process. I look forward to my next project with BookPrinting UK

Rated 5 out of 5 stars
Verified

Very helpful, kept me up to speed each step of the way, and were immediately available by phone when necessary.

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Company details

  1. Digital Printing Service
  2. Book Publisher
  3. Commercial Printer
  4. Prints and Signs Store
  5. Print Shop

Written by the company

Book Printing UK is a proud member of the Bonacia family. An award winning company with 25 years experience in short run, digital book printing. We print and bind books of all shapes, sizes and finishes, on site, at our Peterborough office.

At Book Printing UK we make it possible to share your story and impossible not to share ours!

Written by the company

We're committed to our customers!
Our goal is to provide every customer with the best book printing experience possible. Our team is ready to go the extra mile, providing ongoing support and an outstanding one to one service.

The most caring print service around!

We will guide you every step of the way...

Not only do we offer simple, stress-free book printing, but we also make it the most personable service available. We want you to enjoy the printing experience all the way through and have you leave us happy and pleased with your amazing work in print!

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars

Highly Recommended

I cannot praise BookPrinting UK enough, especially Jo. They are a highly professional team and respond quickly to any queries. They provide a very efficient and quality service and the recent re-order of my books went very smoothly. Highly recommended.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

30 different books printed with this company

I have printed about 30 books with this company, which says everything about what I think of its service. It is efficient, and the final product is always professionally presented. I order hardbacks which are glossy and look like high class library books. I wrote my current book of short stories for 7/8 year olds at junior school. I based the school on their own, and set all the characters as crows. Using AI to create the pictures, the whole book looks fantastic. The headteacher is so impressed, she wants every child in the school to have one. Another huge endorsement of the quality of this company's books. And it is always important to mention as well that the staff I have worked with have always been so helpful, and respond with emails very quickly indeed. Every concern is treated seriously, and leads me not only to trust the company as a whole, but all the individual people I have worked with over the last couple of years. I cannot recommend Book Printing UK highly enough.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful service & wonderful books

First time I've used bpuk and will use them again.
They answered my emails promptly. I supplied my book ( 275 pages + c.300 illustrations) as four pdfs as I can't combine them into one. The book proof came out 100% first time. I supplied the design of the cover which they got nearly right first time but they quickly added my slight changes and it was then 100% too. Quality of print, colour, etc is first class. I'm a very happy customer.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Great experience

Great ordering. Quick efficient pricing on website. We had a full hardback book printed and it was superb. 150 copies all perfect!

October 3, 2025
Rated 5 out of 5 stars

Another very satisfied customer

Beth and Natalie at BookPrinting UK handled my third book expeditiously and efficiently. Friendly, helpful and professional service. I am now preparing three further books and will ask BPUK to print them.

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Website so user friendly…

I found the website so user friendly and had several quotes with different criteria to compare. If I had any questions I could always get hold of someone quickly for excellent and friendly advice. The printed proof arrived very quickly and I was delighted with the result. My order was also fulfilled quickly. I would heartily recommend this company.

October 11, 2025
Unprompted review
Rated 5 out of 5 stars

AN ABSOLUTE GEM OF A COMPANY

Every year, our annual book printing order experience with this company becomes rarer and rarer in this increasingly robotic world - tip-top service, tip-top product and competent, ever-friendly, always-readily-available personnel - real humans on the end of a phone line - only too pleased to help in any way.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend for self publishing my craft book

I had written my own craft book and wanted to publish it in the best way - so that it was good quality, colourful and easy to read. Book Printing UK were really helpful, they had all the options I needed (size, quality and wire binding - so the book actually stays open whilst you craft) Natalie was really helpful on the phone explaining how the ISBN and barcode would work and also making sure my images were at the right DPI. I loved the calculator on the website to guide me with my choices. I sold my first 100 copies of 'Old Books : New Life' in less than a month and I've had to order 100 more! They came quickly and well packaged. Thank you!

September 23, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Highly recommended

The staff dealt with my book very efficiently. It was very easy to correct a small problem with the cover and I was sent a second, revised proof at minimal extra cost. The finished book is nicely printed on good quality paper and card, and was carefully packed for delivery to me the day after despatch. Comunication with staff was excellent: they made the book printing process very easy indeed. Highly recommended.

October 3, 2025
Rated 1 out of 5 stars
Verified

failure after failure

sent black and white copies after me paying for and checking the proof. was promised a swift reprint with in a week and 2 weeks later i’m still waiting. you would be better off using kindle direct publishing . they will put your book on amazon and then just order a copy or copies . much cheaper option and far faster . avoid this company

September 22, 2025
BookPrintingUK logo

Reply from BookPrintingUK

Good afternoon Andy,

We would like to offer our utmost and sincerest apologies for the experience you’ve had. This is absolutely not the level of service we aim to provide, and we’re truly sorry for the delays and the issues with your order.

Please be assured that we are currently reviewing all internal processes to understand exactly what went wrong and to prevent anything like this from happening again.

As a gesture of apology, we have already sent out the correct proof copy to you so it reaches you. In addition, we are reprinting your order and have issued a full refund.

We’re deeply sorry for the inconvenience this has caused. Thank you for bringing this to our attention — your feedback helps us improve.

All the very best,
Laura
BPUK Manager

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