Poor quality software design and…
Poor quality software design and programming. Why do I say this? My surname contains a hyphen ( a '-') but the system won't accept it, so I won't be buying here in the future, particularly when there are so many sources for essentially the same product, many for less money.
See below: What is my GRANNL[nummer] ???
August 19, 2025
Unprompted review
Reply from Grandado
Hi James,
Thank you for your review.
Sorry the checkout system couldn’t handle your hyphenated surname, we will definitely look for the solution considering this issue. Your feedback is valuable and helps us improve.
Your order number it's the number you receive in the confirmation email, which is sent to you right after you place the order.
Wishing you a pleasant day!
With best regards,
Lia from Grandado