Dont buy this! There is NO CUSTOMER SERVICE AVAILABLE
I am giving in 2 stars just because when I do get to use it, it's great!
First, I initially wasn't going to purchase because I knew I had a move coming up, but guess what, they said they will come out for the lifetime of the ownership and move it FOR YOU when you move so that their product doesn't break. Guess what didn't happen!? I called 30 days in advance to schedule the move and , nope, hundreds of dollars to move. We'll, I had to move it anyways so I would have to suck it up and pay to move it so I can enjoy it. I have multiple small pets so I can not use it in main living areas so they don't get squished under the machine when it goes to zero gravity. Next, they don't answer the calls and the various messages I have left have yet to get a response. So here I have an expensive chair sitting right inside my front door that I can't use without wrangling up the pets and locking them in a room. I picked out a specific house that had enough room to have it in my bedroom. This is a terrible scamming business practice if you lie to your clients just to get the sale. If you think their customer service staff is ever going to call you back or help you, you are so wrong. I don't ever regret my purchases except this one. I would never do this again and it was a very expensive mistake to not look in to all of the reviews before being scammed in to buying something they literally dump at your house and disappear. For the price they sell these at, you would think they could afford to notch customer service. Run from them, don't walk, RUN!