MC

Mattia Celoria

France

Reviews

Review of Duotts


Rated 5 out of 5 stars

Super after sales service

Super after sales service, Amy super nice and helpful really happy

August 21, 2025
Unprompted review

Reply from Duotts

Hello, Mattia Celoria,

We are very happy to hear that you are satisfied with our after-sales service, and we greatly appreciate your kind words about Amy. She will be thrilled to see your feedback! 🥳

If you encounter any issues or have any suggestions during your use, feel free to contact us anytime. We are always ready to assist you and ensure your experience is as smooth as possible. You can reach us via:

Email: amy@duotts.com

English Customer Service Hotline: +48 570 700 789

Thank you once again for your support and trust. We wish you happy cycling! 🚴‍♂

DUOTTS Customer Service Team

Review of Duotts


Rated 5 out of 5 stars

Bought the S26 and super happy about…

Bought the S26 and super happy about the product and the after sales service!

August 12, 2025
Unprompted review

Reply from Duotts

Hello Mattia Celoria,

That's awesome! 🎉 Thank you so much for your kind words about the S26 and our after-sales service! We're thrilled that you're enjoying the bike!

If you have any questions or suggestions during your experience, feel free to reach out to us anytime via:

Email: amy@duotts.com
English Customer Service Hotline: +48 570 700 789

Wishing you happy rides and enjoying every adventure! 🚴‍♂️💨

The DUOTTS Customer Service Team