IF My equipment don't work .. Then I don’t work… And that don't work for me.
We have been husqvarna customers for years, that ended TODAY.
I own several other husqvarna chainsaws, and I’ve been satisfied with the quality and reliability. About 2 months ago I purchased the 460 chainsaw, over $700.00. I notice that they’ve made some changes in the design but wasn’t worried about it effecting it’s performance. Well this new saw will not stay running It just won’t idle. So frustrating as i am continuously having to restart it. Inertia switch. Effecting the brake so it doesn’t kick back. Well im returning it and getting a stihl. Done.
Then yesterday my old HQ weed eater quit. It’s over 5 years old so, I immediately replace it with the 28cc $320.00 new model. Ran the first tank of fuel thru it and it shuts down. Won’t restart. Keep in mind i do landscaping for a living and if my equipment isn’t working then neither am I. Which affects my goal of receiving payment. I return it after work and the manager at tractor supply gave it a try and he confirmed it wasn’t working. Something with the plugI
left with a replacement. I get to work today with the second brand new trimmer and the head stops turning as soon as you touch the weeds which is exactly when you need it to turn. At this point Im furious. Threw it in the truck and took this one right back. That same manager was there and took it in the back and pulled the cord. Radioed out to the cashier that it’s was turning now. lol. He came and told me that it’s working and that it didn’t need replaced. I simply said if it was working I would be working not standing here after driving 40 minutes from my job site talking to him. I insisted on walking out of there with a new one. But. They didn’t have another one of the same model so I went to the next size down. I leave there so frustrated with the 25 yo manager’s attitude concerning my un satisfaction with these faulty trimmers. I’m 63 years old. This isnt my first weed eater. I maintain a lot of customer property. I know junk when i see it and husqvarna Im talking about you. Totally disappointed. But after I get back to the property, the owner, after seeing my frustration with having to return this twice went out and bought me a STIHL. So. I was able to finish my day….. never took the tags off the HQ … So I’ll be returning the husqvarna,.. one more time.
For a REFUND!
See ya tomorrow Larry the manager lol.