Larry Combs

My wife and I both ordered kits from Living DNA. Unfortunately, although my wife’s kit was received, mine was not, apparently being lost in the mail. When I queried the company, One of the representatives, Clare M responded and, over a couple of weeks checked with the appropriate company points where it might be, and kept me informed. Finally, concluding that it was lost, she simply ordered a replacement kit to be shipped to me. It was wonderful customer service, and Clare was responsive, and friendly, as well as professional.