Terrible service
Terrible service! I placed an order, after 1 hour I made a request to change the shoe. I was told I could not change my order as it had been dispatched. After 5 weeks I have still not received my order, I have sent 5 emails following up the status of the order with no response!!
Reply from Hawes & Curtis
Hi Leanne,
Thank you for contacting Hawes & Curtis.
As your order was placed from outside the UK, it was processed through our international partner, Global-E. For any queries related to international orders (including returns, refunds, or delivery issues) their team is best placed to assist you.
You can contact Global-E directly using the link below:
https://service.global-e.com/?id=f5151be1-3e67-4d83-823a-29864dfcc71a
Please don’t hesitate to get back in touch if there’s anything else I can help with on our end.
Kind regards,