Don't use this company
Don't use this company, find someone else for your home propane needs.
We signed up with a local propane company in Springdale, Arkansas over 20 years ago. Within the last 2 years, Amerigas acquired that local company and implemented their processes and prices.
Recently, requested a tank fill and was told it would be completed at the "current market price". After the fill was complete, i received the invoice and was shocked at the price per gallon, $3.06/gallon. I inquired with other local propane companies and was told the going local rate was approximately $1.70/gallon. After some back and forth with Amerigas, I decided to discontinue by business with them. Contacting the correct support help was excruciating and took multiple calls to their OFFSHORE support office to get to someone who could understand what I was requesting and that I could understand their spoken English. On the fifth call, I was successful at closing my account. When asked if I wanted to schedule a pick up time for the Amerigas leased propane tank, I found out there would be a $500 service visit and tank pickup fee. I refused the appointment and made other, much cheaper arrangements by a local individual to pickup and deliver the tank to the local Amerigas service center.