I have not received my controller
Reply from DJ Superstore
Thank you for sharing your feedback. We're sorry to hear you haven't received your controller yet.
Our records show that your order was shipped on 28/07 and delivered on 30/07, with tracking information provided via email. We’ve also confirmed with Parcel Force that the package was delivered to your property and left in a secure location, as indicated by their GPS data.
We’re surprised it took 8 days to hear from you regarding this issue, especially as we didn’t receive any prior communication from you. If you haven’t already, please check the secure location where the parcel may have been left, or with any neighbors or household members who may have received it on your behalf.
We’re here to assist and would be happy to help you locate the package if you need further support please call us on 01702 520020.