Danielle McTighe

I’ve ordered four times (with my fifth on the way) and this store has been flawless every time. You can order as late as 7 PM for next-day delivery, even on a Sunday, with Royal Mail tracking – a huge improvement over other places I’ve used that cut off at 4 PM and NOT deliver on Sundays.

What truly sets them apart is their customer service. There’s a small chat box right on the website, and within 60 seconds, I’m speaking to a real person. This chat feature, accompanied by such an amazing team, is honestly easier than making a phone call. As someone who is disabled and relies on text-to-speech, this is a complete game changer. It’s accessible, efficient, and incredibly reassuring — I’m now a forever loyal customer.

I’ve spoken to customer service every single time I’ve ordered, and they’ve been consistently fantastic. They help you compare products, advise on strengths, and answer questions clearly and quickly. The team is kind, knowledgeable, and genuinely go above and beyond – they’re a real credit to the company.

I don’t usually leave reviews, but this store truly deserves it. With is vast range of everything really and Fast, friendly, reliable, and genuinely supportive – I won’t shop anywhere else.