United Kingdom
Review of Bandi-Coot
I sent my device to this company 16 days ago, I am yet to receive payment I was advise 3 days ago I would revive payment in next 8 hours that payment was not received. I contacted company and received a text message today they were working on a technical issue. As yet I still await payment.
Review of Pod
Purchased BMW and as part of the package POD Point would fit an EV charger at home free, this would be completed with 2-4 weeks.
I have now had my vehicle 6 weeks no charger fitted, POD point sent an engineer to my home on week 4 to asses location after many pictures were already provided. I was then advised I would require to pay an extra £250 which I paid. Engineer arrived without correct materials unable to complete work. POD point poor customer care unable to provide explanation why engineer could not complete work or provide a new date for installation.
Please avoid this company.
Reply from Pod
Hi there,
Thank you for taking the time to leave a review and sharing your experience. We’re sorry to hear about your experience with us, as this isn't the outstanding level of service we aim to provide. We would like to look into this matter in more detail and contact you directly; however, we are unable to locate your account with the information provided. Please contact via customer_experience@pod-point.com
Many thanks,
