JD

Jerry Dennis

United States

Reviews

Review of boohooMAN


Rated 1 out of 5 stars

Good morning today is September 30

Good morning today is September 30, 2025. I ordered my son school clothes. July. My son received seven pieces of the 14 pieces out order speed X deliver a package to the wrong address August 2. I got a contact with boo-hoo man keep getting the runaround I haven’t heard from them Since August all I’m asking the resend the packages or refund me my money. These are my son school clothes that’s missing. I never dealt with a company like this ever in my life. I don’t think I ever wanna order anything online again because of this you’re playing with people money It’s hard times out here right now. I don’t understand. Can you please refund me my money or re-issue the clothes that wasn’t received and hold speed x accountable for the action.

August 2, 2025
Unprompted review

Reply from boohooMAN

Hi Jerry,

Thank you for taking the time to leave a review of your recent experience. Really sorry to hear about your issues with your recent order.

We do value your feedback, especially when it helps us identify areas for improvement.

I'd kindly advise to contact customer services for an update if this still hasn't been resolved -

https://www.boohooman.com/customer-service#folder-cs-folder-contact

Thank you and take care.

Rob

Review of boohooMAN


Rated 1 out of 5 stars

BoohooMAN delivered people delivered my…

BoohooMAN delivered people delivered my packages 📦 to someone else address on August 2 I been getting the run around on my packages and my refund haven’t heard anything from them in weeks how you don’t take responsibility for your delivery people that you pay people to deliver give me my son school clothes or refund me my money very very unacceptable

August 2, 2025
Unprompted review

Reply from boohooMAN

Hello Jerry

Thank you so much for taking the time to leave a review regarding your recent experience with our brand, we appreciate all feedback to help improve our service.

For any help with your delivery please make contact with our customer service department here: https://www.boohooman.com/eu/customer-service#folder-cs-folder-contact

Thank you
Abdullah

Review of boohooMAN


Rated 1 out of 5 stars

Yesterday

Yesterday, delivery driver deliver my son school clothes to somebody else house. I reached out to BoohooMAN nothing I emailed them WhatsApp Apple messenger email nothing nothing very very unacceptable. Nobody trying to help me find my son clothes, not trying to give me no refund on my money not trying to replace the stuff that was dropped off at somebody else’s house nothing this is the worst. I spent my heart or money for somebody else. Enjoy the stuff for my son. This doesn’t make any sense you get no response you can’t call them only email WhatsApp Apple messenger and they still don’t respond to you. What’s the point this shit is ridiculous.

August 2, 2025
Unprompted review

Reply from boohooMAN

Hello Jerry

Thank you for taking the time to leave a review on your recent experience.

Our customer service team are currently handling an unusually high volume of enquiries, which means response times are unfortunately longer than usual.

Please rest assured that we are doing everything we can to get back to everyone as quickly as possible.

Thank you.
-Stacy