5⭐️ for the branding and publicity
5⭐️ for the branding and publicity. I fell for it. 🛑✋🏻Before ordering make sure to understand refund policy. Check trust pilot for after sale service. 🚨Im on the process of returning mine the size chart didnt help so ended too tight. 🚨Basically if not happy a 02nd item is offered totally free if you pay the extra £13.20 shipping fee totalling £65.20 from your pocket and if not happy then more ££ shipping fees to return but this time to china which will cost further money. On Trustpilot someone mentioned £100 total expenses. 🚨Currently going through the silence of the brand via email as mentioned on trust pilot. 🚨Not a transparent refund policy unfortunately.🚨
Added comments on the facebook page and was blocked by them. Going to contact the trading standards in the UK to look into this business if I don’t get my refund.
Reply from Alden & Ash
Hey Decio, we’re truly sorry about the refund process—that’s not the experience we promise. We’ve located your email and our team will reply within 2 hours to arrange a replacement, or the solution that suits you best. Thanks for bringing this to our attention.