Alyssa Mayberry

They are charging my credit card monthly even though I used the service one time. I can't find a customer support number anywhere so I'm having to get my bank to deal with it. This company is a scam.

If I could give 0 stars I would. I booked bellhop for an emergency move, and although the movers actually showed up on time, it went downhill from there. I hired 4 movers, only 3 showed up. They manhandled everything they touched despite me asking them multiple times to be careful. Just about everything they touched got damaged. Even containers and items inside said containers were damaged to varying degrees. I could keep going, but long story short, I have 100+ pictures of the damages that I sent to bellhop and the 'refund' they offered was downright insulting. I am still working on getting a full refund because some of the items that were damaged are antiques and the cost to repair everything is as much if not more than what I paid for the move. NEVER USE THIS COMPANY.

Edit: It's been over 10 days since trying to get a refund and you can't get a real person on the phone even if you ask the bot for a person. The bot literally will not allow it.