Renato A

I ordered over €60 worth of food through Glovo and received only 4 sodas — no meals, no explanation. The driver blamed McDonald’s, McDonald’s blamed the driver, and Glovo refused to take full responsibility.

Instead of sending the missing food, they offered partial credit I can’t even use, because I’m not from this country. I asked for a full refund to my card, and they refused. Support was useless — they kept repeating the same lines and refused to escalate my case to someone who could actually help.

I’ve had to contact my bank’s fraud department just to try and get my money back. This app is a scam, plain and simple. Zero accountability, zero service, and zero respect for customers.