Awful awful experience!!!
Awful awful experience!!!! Never ever sign this contract. Worst decision I’ve ever made. They won’t let out of it either and I’m a single mom with low income. Made a huge mistake by getting into this contract.
Reply from Canadian Security Professionals
Hi Laura,
We’re sorry to hear about your experience. We take customer satisfaction seriously and would like to better understand your situation. Unfortunately, we could not locate your account based on the information in this review. Please reach out to management directly at management@cspalarms.ca so we can review your account details and discuss possible solutions.
Our monitoring agreements are clearly outlined at the time of sign-up, including contract term, equipment details, and monthly costs. We also provide free installation and equipment packages in exchange for a minimum monitoring term, which allows us to keep upfront costs low for our customers.
We’d be happy to speak with you directly to clarify any details and see how we can help.