An item from my delivery was missing
An item from my delivery was missing. Have contacted customer service but have not heard anything back yet.
July 24, 2025
Reply from SILVAN
Thanks for your feedback.
Silvan is currently in the middle of a very busy peak season, where we receive an incredible number of inquiries daily, therefore the response time to emails is unfortunately currently up to 5 business days.
We can see, that Silvan Customerservice has replied your inquiries via mail.
Kind regards
Caroline
Silvan