Iain Jardine

I placed an order which was delivered by DHL. The DHL driver opened our front door and threw the parcel through the door while we were in, they made no attempt to ring the doorbell.
I complained to DHL who told me that this was not acceptable, but I would have to take this up with Subtel as my contract was with them. I contacted Subtel who responded with a statement saying that the door was open and they would not do anything else about it. They would not take any responsibility or action despite the fact that it was their contract.