Excellent Customer Service!
Excellent Customer Service!
I had the pleasure of working with Brooklyn Knight from Cinch Home Services, and I couldn’t be more grateful. She was professional, compassionate, and truly went above and beyond to make sure everything was taken care of properly.
It’s rare these days to find someone who genuinely cares and follows through, but Brooklyn exceeded all expectations. She made the process smooth, efficient, and stress-free.
Thank you to the Cinch team for standing behind your service and doing right by your customers. I’m very satisfied and will continue recommending Cinch to friends and family.
Reply from Cinch Home Services
Ray, Thank you for sharing your experience. We’re genuinely sorry to hear about the frustration and inconvenience you’ve faced — especially during such an urgent situation — and we understand how upsetting this must have been for you and your family.
After reviewing your feedback, we were able to locate your account and have escalated the matter to our Resolution Team. A dedicated specialist will be reaching out to you directly to discuss your concerns and work toward a resolution.
At Cinch, we take these matters seriously. While we recognize that your experience did not reflect the level of service we aim to provide, we appreciate you bringing this to our attention and giving us the opportunity to make things right.- Brooklyn