Eva Ford

United States

Reviews

Review of Tillys


Rated 1 out of 5 stars

Missing item and no refund

I would give this 0 stars if I could. I ordered a pair of shoes and ONLY received ONE shoe. Literally just the right shoe. I put in a claim with them, they closed the claim 3 weeks later (they said it would take 5-8 business days), and said inventory has been counted and they do not see a left shoe missing. So no refund, no gift card nothing just 100$ broker!! I ended up calling them again and they said they would give me a gift card and it would be in my email at the end of the day. It’s been 3 days and still no give card!!! This is giving me a HEADACHE. Do not purchase from them.

July 20, 2025
Unprompted review