Incredible customer service
I ordered a dresser on Amazon and when it arrived several boards were broken. I reached out to customer service, sent them pictures and the product information. Khalil, from customer service, responsed to resolve this issue incredibly fast. Khalil sent me a new dresser in less than a week. Incredible customer service.
Reply from Garvee
Hello,
What a wonderful review to read—thank you so much for taking the time to share your experience with our dresser (and our team!) after that unexpected hiccup with broken boards. We know how disappointing it is to unbox something you’re excited about (especially a dresser ordered on Amazon) and find damage—and we’re so glad we could turn that frustration around fast for you.
We’re especially proud that our team lived up to your “incredible customer service” praise: from responding quickly to your inquiry, to asking for (and acting on) your pictures and product info, to getting a new dresser to you in less than a week—this is exactly the hassle-free support we strive to deliver. No one should have to wait to enjoy their purchase, and we’re thrilled we could get you set up with a working dresser so quickly.
Your trust in us to fix the issue (and your kind shoutout) means the world—feedback like yours keeps our team motivated to keep prioritizing fast, thoughtful solutions for every customer.
If you ever need help with your new dresser down the line, or have questions about future orders (whether on Amazon or directly with us), don’t hesitate to reach out:
Support Email: support@garvee.com
Support Phone: (888) 891-2855
Thank you again for choosing Garvee, and for taking the time to highlight our service. We hope your new dresser serves you well for years to come!
Warm regards,