a mem

Canada

Reviews

Review of TransUnion


Rated 2 out of 5 stars

Website is trash and the customer service people are not very helpful.

I had issues with their customer service workers and their website. The guy I spoke to was a control freak, after calling and being transferred to 4 people, the last guy was incredibly obnoxious. He refused to listen, but would cut me off to force me listen to his spiel after I had stated I talked to 3 people already, and I just wanted to have my problem fixed instead of listening to him talk about unrelated things. I don't think people really understand that if we speak to 3 people prior, we want our problem fixed, not to listen to a monoluge.

July 9, 2025
Unprompted review