Dolfie die Wolfie

Netherlands

Reviews

Review of Thuisbezorgd.nl - Online eten bestellen


Rated 1 out of 5 stars

Worst business ever

Worst business ever. Order took 2 hours to get delivered. No compensation was possible since they say the time limit was not reached. What do you mean time limit when it takes 2 HOURS????? THis also not the first time it has occurred with me on mor ethan one location, store and account. Forget this company and their lies. They lie about the availability of delivery as well as the time it takes. Even the delivery driver told me he made himself available for deliveries 30 minutes prior to me getting my delivery and it was waiting for a delivery driver for 1.5 hours before that. The driver even requested confirmation that this order still needs to be delivered. Like what terrible system is this. Never again.

July 16, 2025
Unprompted review

Reply from Thuisbezorgd.nl - Online eten bestellen

Dear Customer,

Thank you for the review.

We are sorry to hear that you have had such an unpleasant experience. We will discuss internally to see how we can improve our services and the communication.

Kind regards,

Chantal - Team Thuisbezorgd.nl