Kelly Meisenheimer

We’ve had a truly frustrating experience with Paylocity. Their customer service is the absolute worst we’ve encountered. They do not return calls or respond to emails, leaving critical payroll and HR issues unresolved for days or even weeks. It feels like once they have you as a customer, you’re completely on your own.
We expected a partner that would support us and help us navigate challenges, instead, we’re met with silence. I would strongly caution others to look elsewhere if responsive, reliable support is important to your business.