Eric Sherwood

United States

Reviews

Review of Northernrelo


Rated 1 out of 5 stars

MISLEAD

I’m going to tell you my experience with Northernrelo and you can decide if you want to use this company or not. My daughter is moving out of state and she called Jonathan to get a quote to move 31 boxes and a couch that sectioned off into 3 pieces. She sent pictures of this “couch” which is maybe a year old. She was quoted $1,700, my daughter still wanted to shop around and Jonathan told her she’s not going to find a cheaper price. After about a week she called him back and wanted to move forward. She put down $850 deposit. July 3rd this 3rd party company called 500 Move showed up (3 guys) and the leader Zee Gavino looked and acted upset and told me that the original estimate was WAY off and I asked why, his response was there are double the amount of boxes and the couch was “sectional”. My daughter sent emails with pictures of the couch as stated previously but also resent another email stating she had an extra 19 boxes. There was a total of 50 boxes (not double) The new cost came out to just over 4K for 19 extra boxes on top of the original 31. I looked at my daughter and said “this is why we should have went with professionals”. He said “sir, I am a professional” to which I replied “a professional scammer”! He told me that he didn’t care whether he got this job or not but if I don’t pay the extra $3,100+ he’ll keep her $850+deposit and it will take longer than the 8th to deliver. I ended up just paying it because I didn’t want my daughter to deal with looking anymore for a mover. He told me that my card was declined he said “probably because your bank thinks this is fraud”. I said “Well… THEY’RE NOT WRONG”. Got it all paid for and then he says “by the way, we aren’t guaranteed to deliver this on the 8th”. Even though that’s what was agreed upon with Jonathan. They ended up saying that they will be there between 3-5 on the 11th and then still didn’t show up until after 6 pm. Use them if you want but the original quote will be more than double from original agreement. Original quote was $1,700 and ended up paying just over 4K for 19 extra boxes.

July 3, 2025
Unprompted review