Absolute Worst Car Rental Experience
I needed to post somewhere: Simply Car Rentals Paros: Absolutely the worst car rental experience of my life. SCAM from start to finish, dishonest and extremely stressful. They did not allow me to take a video recording of the car upon pick up because the pick up spot was extremely dangerous - a congested high-traffic single lane road, rather than a parking lot or garage. 2. They insisted that I take a video of the car at my AirBnB, which I did immediately upon my arrival there. In that video there is no license plate on the car. 3. They did not honor the video of the car with no plate, rather insisting that they would not have let me drive without a license plate and held me responsible for the license plate “falling off.”4. Despite my reluctance, I agreed to pay their exorbitant charge of 350€ to replace the license plate. They assured me that I would be reimbursed the remainder of my €500 Deposit. 5. Rather than receiving a partial refund of the warranty, I was charged the full deposit amount of 500€ . The full insurance that I purchased for the car does not cover license plate. All of it: Shameful. They played good cop/bad cop and every step of the way, the young agent told me "don't worry, it will be fine." "don't worry, the pick up point is too dangerous, take a video when you arrive at hotel." "don't worry, your insurance will cover the cost," "don't worry, the ferry leaves 5 minutes after departure time." All of it = BS. Cherry on top: After I agreed to pay 350 Eur for the license plate, I was told that I would be refunded the remainder of my warranty/deposit (150Eur.). Not so! Instead, I was charged the full amount of 500 Euros. Please head this warning: I will cross post on every site that I can: Do NOT use the booking agent Economy Car Rentals and NEVER use Simply Car Rentals in Greece. I almost always give 5 star reviews - for Simply Car Rentals, I would give NEGATIVE stars if I could!
July 7, 2025
Unprompted review