NI

Nick

United States

Reviews

Review of McGee & Co.


Rated 1 out of 5 stars

Don't recommend

I am not sure the way they do business is legal under consumer protection laws. You can buy a piece of furniture and suddenly it will go on backorder after you order, by 4-6 months or more, and the backorder date keeps getting moved back. And they say you cannot cancel the order since it was already sent to the manufacturer. It's like a literal bait and switch. Also, design is good but quality is surprisingly poor.

July 13, 2025
Unprompted review

Reply from McGee & Co.

Hi, Nick! Thanks for taking the time to share your experience - we’re really sorry for the frustration this has caused. We understand how frustrating it is to place an order, only to have the lead time shift unexpectedly. While we do our best to anticipate potential production and manufacturing delays, these processes are sometimes outside of our control. That said, we recognize we fell short in keeping you informed, and we really apologize for the lack of proactive communication! As for the cancellation request, please don't hesitate to reach back out to our Customer Experience Team - we should certainly be able to cancel this order for you. In terms of product quality, we'd love additional feedback there as well so we can review further and make improvements where needed. Thank you, and we look forward to hearing from you again!